About FAB

What is the Hill’s FAB Club?

The Hill’s FAB Club is a fantastic programme (“FAB Programme”) that allows Outlet Staff Members to earn FAB Club Points (“FAB Points”) by participating in a wide variety of activities that support Hill’s. These FAB Points are redeemable for some amazing FAB Rewards.

What is the Hill’s FAB Club?

FAB Rewards shall include but not be limited to:

• Vouchers from the following retailers or outlets - Woolworths, TakeALot, Sorbet, Ster Kinekor, Spur, Pick 'n Pay, Exclusive Books.
• Gifts comprising the following products - Assortment of stationery, License Disk Holder, Cage Card, Earbud Speakers, Mug, Lunch Bags, Clothing Apparel, Water Bottle, Laptop bags, Speaker.
• Pet food - Hill’s Science Plan.

Can I participate?

The Hill’s FAB Club is available to all Outlet Staff Members who are working in a practice or pet specialty shop. To participate all you need to do is contact our Head Office, make sure we have a valid and unique email address for you on our system and ask us to send you a login. Please make sure your outlet owner/manager is happy for you to participate – Hill’s can’t be held responsible for any FAB Points you earn that your outlet owner/manager will not allow you to redeem.

In some instances FAB Points are awarded to your outlet. Your outlet owner/manager will assign someone to be responsible for managing and redeeming these FAB Points for FAB Rewards to be allocated to the staff members.

How does it work?

FAB Club Points are earned in periods that run from 1 September to 31 August of the following year (“FAB Period”). All the FAB Points you earn can be redeemed at any time in the FAB Period, but will need to be redeemed by the 1st of December after the FAB Period ends, or they will expire. You can claim for smaller items, or accumulate your FAB Club Points throughout the FAB Period to redeem them for bigger rewards. FAB Points cannot be transferred into the next FAB Period, so make sure you redeem them before they expire!

Training

You can earn FAB Points for building up your knowledge of Hill’s products

• Training with your Territory Manager earns you up to 100 FAB Points
• Correctly completing a Quick Quiz earns you up to 50 FAB Points

Lucky Draws and Competitions

Watch out for lucky draws and competitions for FAB Points, we’ll let you know the details when these happen.

Promoting Hill’s

Your Territory Manager may also award FAB Points at their discretion, for other activities you do to promote Hill’s. Chat to your Territory Manager for ideas on how to do this.

How many FAB Club Points do I have?

When you log into the website you will be able to see your FAB Club Points balance as of the date mentioned on the top right hand side of the page. You will also receive regular statements showing how many FAB Club Points you have earned and what FAB Rewards you have redeemed.

Please remember that it takes a little while for us to receive and capture some of the items you can earn points for, so please allow 6 weeks for points to reflect.

How do I redeem my FAB Club Points?

Claiming your FAB Rewards is as easy as 1... 2... 3... !

1. Log in to this website and look at the top right to see your FAB Club Points balance
2. Look through the FAB Rewards and add the items you like to your cart
3. Click on your cart to check out, and you rewards will be delivered to the outlet you work for.³

If you are unable to log in to this website please call our Head Office toll free on 0800 228 783 for assistance.

Please Note: If you move to a new outlet you need to redeem your FAB Club Points before you move or they will be allocated to the outlet your currently work for.

^3. Please allow up to 4 weeks for delivery